Reference

Understand Your Rights on sattamarka

Every account on sattamarka is governed by a clear set of terms, privacy conditions and jurisdictional rules — all of which depend on local law and are available…

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsJurisdiction Rules

Explore lobby Read FAQ

How Our Legal Terms Apply to You

sattamarka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of use set out the conditions under which you may hold an account, make deposits via UPI, Paytm or PhonePe, and access the lobby. Eligibility is determined entirely by the laws of your state or territory within India — where local law does not

1
permit participation, these services are not available to you. We do not accept accounts from persons in restricted jurisdictions, and we reserve the right to verify your location at any point during account activity. Transactions processed through UPI, Paytm or PhonePe are subject to both our
2
internal transaction policy and the rules of the respective payment provider. Sattamarka retains records of all account activity for the period required under applicable Indian data-retention regulations. Any update to these terms takes effect from the date of publication on this page, and continued use of
3
your account after that date constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT

Reach Us on Policy and Account Matters

If you have a question about how our legal terms apply to your account, or you need to exercise a data right, our support team handles policy queries alongside standard account support.

Email Legal Team Send formal policy queries, data-access requests or account-condition disputes directly to our legal inbox. We aim to acknowledge within one working day and resolve within the statutory period.

Live Chat Support Our chat agents are available around the clock to handle general policy clarifications, point you to the relevant clause or escalate your query to the legal team when needed.

Written Correspondence For formal notices or requests that require a documented paper trail, written correspondence addressed to our registered entity is accepted. Details of the correspondence address are available on request via email.

ACCOUNT SECURITY

How We Protect Your Data and Account

Security and data integrity sit at the centre of how we run every account.

Data Handling

Personal data you provide — name, contact details, payment identifiers for UPI or PhonePe — is stored on encrypted servers…

Cookie Policy

We use session and analytics cookies to keep your account session secure and understand how pages are used.

Account Security

Two-factor authentication is available for all accounts. We recommend enabling it immediately after opening your account so that login attempts…

Data Retention

We keep account and transaction records for the period mandated by applicable Indian law.

Contact for Changes

To update personal data, request a copy of records we hold, or ask for deletion where law permits it, write…

Dispute Resolution

Account disputes that cannot be resolved through standard support are escalated to our internal compliance team.

Frequently Asked Legal Questions

The questions below address the most common legal and policy matters raised by account holders in India. If your question is not covered here, reach out through our live chat or legal email and we'll point you to the right clause or escalate as needed.

These terms apply to every person who holds or attempts to open an account on sattamarka. Eligibility depends on local law and is available only where local law permits participation. If your state or territory restricts such services, you are not eligible to hold an account.

Send a written data-access request to our legal email address. Include your registered account email and a brief description of what you are requesting. We will confirm receipt within one working day and respond within the statutory period under applicable Indian law.

Yes, where Indian law permits deletion, you may request it via our legal email. Note that transaction records required for regulatory compliance must be retained for the legally mandated period and cannot be deleted ahead of that timeline regardless of your request.

Closing your account does not automatically trigger immediate data deletion. We retain records for the period required by applicable Indian regulation. Once that period passes, personal data is securely removed from active systems in line with our data retention policy.

Raise the dispute first through live chat or email support. If it cannot be resolved at that level, it is escalated to our internal compliance team. Where a formal legal resolution pathway exists under Indian law, we follow that process in full.

Our account terms remain constant regardless of which payment method you use. However, transactions via UPI, Paytm or PhonePe are additionally governed by the terms of those respective payment providers, which are separate from our own policy and outside our direct control.

Any change to the terms is published on this page with a revised effective date. Continuing to use your account after that date means you accept the updated terms. We recommend checking this page periodically, especially if you are an active account holder.

Understand Your Rights on sattamarka

Reach Us on Policy and Account Matters

How We Protect Your Data and Account

Data Handling

Cookie Policy

Account Security

Data Retention

Contact for Changes

Dispute Resolution

Frequently Asked Legal Questions

01 Who do these legal terms apply to?

02 How can I access a copy of the personal data you hold about me?

03 Can I request deletion of my personal data?

04 What happens to my data if I close my account?

05 How are disputes about account conditions resolved?

06 Do the legal terms change when I use UPI or PhonePe for transactions?

07 How will I know if the legal terms are updated?

Related Pages